Elevate customer experience by simplifing operations

Binated's Support Virtual Assistants Services are rendered in tandem with front-office operations to help you deliver unmatched customer experience. Our flexible model reduces risks and complexities while improving utility and lowering related costs. Our professionals manage the back office so businesses can focus on running and managing their business.

Seamless Integration

Binated's Support Virtual Assistants Services ensure a harmonious workflow by seamlessly integrating with front-office operations for optimal efficiency and collaboration.

Risk Reduction and Cost Efficiency

The flexible model employed by Binated reduces risks and complexities, leading to improved utility and lower costs for businesses starting at just $100. No contracts required.

Expert Back-Office Management:

Binated's team of professionals efficiently manages back-office tasks, allowing businesses to focus on core operations and management.

Our Virtual Assistant Services

Accounts and Invoices Vouching

We systematically verifying and validating financial transactions and associated documents to ensure accuracy and compliance.

  • Verifying Invoices & Statement
  • Changing Vendors Invoices
  • Vouching Invoices
  • Production monitoring System
  • Raising Disputes and Managing Resolutions
  • Processing Tax and Credits Receipts

Design Services

It involve creating visually appealing and functional solutions tailored to meet the aesthetic and practical needs of clients across various industries.

  • Creating Master Products
  • Virtual/Mock-up Creation
  • Custom Development
  • Vector Art/Conversion
  • Embroidery Digitizing
  • Marketing Collaterals/Print Services

Decoration Management

It encompasses the coordination and execution of aesthetic enhancements, ensuring cohesive and visually pleasing environments in diverse settings.

  • Verifying Logo information
  • Verifying Art/Brand Guideline's
  • Custom Connectors
  • Managing Virtual/Mock-ups and Client Approval
  • Providing Production Ready Files
  • Managing Vendor Communication

Order Management
 

It involves overseeing the entire lifecycle of customer orders, from placement to fulfillment, to ensure seamless and efficient processing.

  • Proof Approval
  • Validating Creating Decorations
  • Processing SO/PO
  • Order Fulfillment
  • Supplier & Deco. Vendor Management

Website and Micro-site Management

Involves the strategic planning, development, and maintenance of online platforms to optimize user experience and achieve organizational goals.

  • Site Administration
  • Adding/Removing/Updating Products
  • Price Calibration and Updates
  • Creating Product Variations
  • Standardizing Site Content & Information

Additional Services
 

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  • Mail Box and CRM Management
  • Drop-Ship Data Management
  • Data Scrubbing Services
  • File Structuring and Catalogging
  • MIS/Presentation of Data(Power BI)

Call/Contact Center

As a centralized communication hub, facilitating interactions between businesses and customers through various channels, ensuring efficient customer support and service.

  • Inbound/Outbound calls
  • Managing Customer Srvices Enquiries
  • Creative and Efficient Problem Solving
  • Email Support System
  • Customer Feedback Analysis
  • Sponsorships