Your Virtual Workforce

Binated's Virtual Workforce Services are rendered in tandem with front-office operations to help you deliver unmatched customer experience. Our flexible per seat model reduces risks and complexities while improving utility and lowering related costs. Our professionals manage the back office so businesses can focus on running and managing their business.

Accounts and Invoices Vouching

We systematically verify and validate financial transactions and associated documents to ensure accuracy and compliance.

  • Verifying Invoices & Statements
  • Charging Vendors Invoices
  • Vouching Invoices
  • Raising Disputes
  • Managing Resolutions
  • Processing Tax and Credits Receipts

Decoration Management

It encompasses the coordination and execution of aesthetic enhancements, ensuring cohesive and visually pleasing environments in diverse settings.

  • Verifying Logo information
  • Verifying Art/Brand Guidelines
  • Managing Virtual/Mock-ups
  • Client Approvals
  • Providing Production Ready Files
  • Managing Vendor Communication

Order Management

We oversee the entire lifecycle of your customer's orders, from placement to fulfillment, to ensure seamless and efficient processing.

  • Proof Approval
  • Creating Decorations
  • Processing Sales Orders
  • Processing Purchase Orders
  • Order Fulfillment
  • Supplier Management

Websites & Micro-sites

Involves the strategic planning, development, and maintenance of online platforms to optimize user experience and achieve your organizational goals.

  • Website Development
  • Site Administration
  • Adding/Removing/Updating Products
  • Price Calibration and Updates
  • Creating Product Variations
  • Standardizing Site Content & Information

Call/Contact Center

As a centralized communication hub, facilitating interactions between businesses and customers through various channels, ensuring efficient customer support and service.

  • Inbound/Outbound calls
  • Managing Customer Service Enquiries
  • Email Support System
  • Customer Feedback Analysis
  • Creative and Efficient Problem Solving

Additional Services

Utilize Binated for any task you would like to offload.

  • Mail Box and CRM Management
  • Drop-Ship Data Management
  • File Structuring and Cataloging
  • MIS/Presentation of Data(Power BI)
  • And Many More!
Thank you very much. I really appreciate your help and quick responses. Take care and have a wonderful day!
Stephanie Lauer, Dubow Textiles

WORKFORCE

Seamless Integration

Overcome Staff Shortage or Need to Get Tasks Done?

Binated Documents Standard Operating Procedures and Maps Your Processes - Your Virtual Team Goes Live in Just 15 Business Days! Scalable Workforce Tailored to Your Needs!

Binated's team of professionals efficiently manages back-office tasks, allowing businesses to focus on core operations and management.

Support