Job Title: Desktop Engineer
Location: Pune
Position: 3
Job Summary:
We are looking for a skilled Desktop Engineer to join our IT team. The successful candidate will be responsible for maintaining, upgrading, and managing our software, hardware, and networks. The ideal candidate will have strong technical knowledge, problem-solving skills, and a proactive approach to addressing issues before they impact our users.
Job Responsibilities :
- Troubleshooting hardware and software issues.
- Installing and maintaining hardware and computer peripherals.
- Installing and upgrading operating systems and computer software.
- Troubleshooting networking and connection issues.
- Advising on software or hardware upgrades.
- Providing basic training in computer operation and management.
- Completing job reports and ordering supplies.
Mandatory Requirements:
- Bachelor’s degree in computer science or information technology.
- Proven work experience as a desktop support engineer or support technician.
- Advanced knowledge of computer hardware systems, chipsets, memory modules, and peripherals.
- Knowledge of popular operating systems, software applications, and remote connection systems.
- Ability to solve complex hardware and software issues.
- Excellent interpersonal skills.
- Good written and verbal communication skills.